asked questions

We have compiled your most frequently asked questions!


If you’ve forgotten your password, don’t worry! Just go to the login page and click on the “Forgot Password” link. You’ll be prompted to enter the email address associated with your account. Follow the instructions sent to your email to reset your password and regain access to your account.

Billing & Subscriptions

If you encounter any billing issues or have questions about your subscription, please contact our customer support team. You can reach us via email and we will be happy to assist you.

You can view your billing history by logging into your account and navigating to the billing section. Here, you will find a detailed record of all your past transactions and payments.

You can change your subscription plan by logging into your account and navigating to the Subscription Level section under “My Account”. There, you can upgrade, downgrade, or modify your plan based on your needs.

If your payment fails, you will receive an email notification with instructions to update your payment information. Please update your payment details as soon as possible to avoid any interruptions to your service.

Your first payment will be charged immediately upon signing up for the subscription. Subsequent payments will be charged on the same date each billing cycle.

We accept various payment methods through Stripe. These include credit/debit cards (Visa, MasterCard, American Express) and other major online payment services. Please check our payment options during the checkout process for the most up-to-date information.

You will be billed automatically on a recurring basis according to the billing cycle you selected (e.g., monthly, quarterly, annually). The payment method you provided during sign-up will be charged at the start of each billing period.

Yes, you can update your payment information at any time through your account settings. Log in to your account, navigate to the billing section, and follow the instructions to update your payment method.

Cancellations & Refunds

Yes, you can reactivate your subscription at any time by logging into your account and selecting the reactivate option in the subscription management section. Your billing will resume based on your previous subscription plan.

Refunds are typically not issued for partial billing cycles. If you cancel your subscription, you will retain access to the service until the end of your current billing period. For specific refund policies, please refer to our terms of service.

You can cancel your subscription at any time by logging into your account, navigating to the subscription management section, and selecting the cancel option. Follow the prompts to complete the cancellation process.

Intelligence School

For general inquiries, you can email

For privacy and accessibility issues please email or as appropriate.

Intelligence work is extremely broad and each case is different. Intelligence work ranges from normal office work to physically and mentally demanding activity.

Some roles, particularly those in the military or law enforcement, have physical requirements that are required by the institution rather than the role itself.

Additionally, some workplaces are better able to meet accessibility requirements than others. We recommend potential learners search for the specific roles or organisations that interest them and check those organisations’ requirements and accessibility policies before committing to our course.

Be aware that many organisations accommodate audio or visual impairment in some roles, but not all organisations or governments globally are required by law to make reasonable accommodations. 

Our regular course content functions with accessibility tools like subtitles and altering the speed and quality of the videos to ensure learners have a consistent experience regardless of their circumstances.

However, some written course material (i.e. historical documents), may not function with accessibility tools like read-aloud as they are scanned pdfs of varying quality.

We designed our course to comply with all laws and are not aware of any legal or administrative restrictions that would prohibit access to the course. If you have specific concerns about your privacy while taking this course reach out at

We encourage feedback about the course. We integrated a feedback form into the course at the end in which learners can rate their experience and provide comments and recommendations.

If there are any technical issues with accessing the feedback form, please contact

All courses are available in a single Intelligence Cycle Fundamentals Program! Further, you will also get 
a discount if you buy the Program during pre-sale!

Attention: For the first cohort it will not be possible 
to buy single courses. This will change at a later date.

The simple answer is: No!
You do not need training or schooling in intelligence before starting our courses.

Yes! Our courses are all accredited by the University of Salford in the United Kingdom.

However, we do not offer university credit at this time.

These courses are for anybody who wants to engage with intelligence in their career right now or in the future.

These could be researchers, journalists, analysts, policymakers, security professionals 
and much more. and anyone aspiring to those roles!


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The first step is to contact us through our website or email. We’ll arrange an initial consultation to discuss your needs, challenges, and how our services can best support your objectives.

We provide detailed reports and analyses that highlight key insights, outcomes, and strategic advantages gained through our services. Additionally, our case studies demonstrate the tangible benefits we’ve delivered to similar organisations.

Our global network of analysts, commitment to apolitical analysis, and emphasis on actionable intelligence set us apart. We combine scientific, operational, and practical solutions to enhance transparency, improve security, and protect civil society.

Absolutely. Our services are highly customizable to meet the unique challenges and objectives of each client. We work closely with you to understand your needs and tailor our solutions accordingly.

We prioritise the confidentiality and security of our operations through stringent data protection policies, secure communication channels, and adherence to legal and ethical standards in intelligence gathering.

Have further questions?

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